CRM & loyalty
27,116 guests · 62% repeat rate · ₹18.4L in active wallet balance
Total guests
27,116
+842 this month
Repeat rate
62%
+4.3%
Wallet balance
₹18,40,000
+9%liability tracked
Gift cards live
1,284
+218
Platinum
214
₹1.5L+ lifetime
12% cashback, priority tables, chef's tasting invites
Gold
1,842
₹60k+ lifetime
8% cashback, free dessert monthly
Silver
6,120
₹20k+ lifetime
5% cashback, birthday voucher
Member
18,940
Sign-up
2% cashback, referral rewards
| Guest | Tier | Orders | Lifetime spend | Points | Last visit |
|---|---|---|---|---|---|
Rhea Kapoor +91 98•••• 4412 | Platinum | 84 | ₹2,14,800 | 4,290 | Today |
Aarav Menon +91 90•••• 7781 | Gold | 52 | ₹1,38,400 | 2,760 | Today |
Ishita Rao +91 99•••• 1123 | Gold | 47 | ₹1,21,900 | 2,440 | Yesterday |
Kabir Shah +91 89•••• 6620 | Silver | 23 | ₹54,200 | 1,080 | 3 days ago |
Neha Bhatt +91 70•••• 2098 | Silver | 19 | ₹47,600 | 950 | Today |
Varun Iyer +91 87•••• 3345 | Member | 8 | ₹18,900 | 380 | 1 week ago |